Refund policy

Your Satisfaction Is Very Important To Us.  Though it's very rare but if for any reason you are not satisfied with your purchase we want to know about it. We stand behind our products 100%.  Digital Images Are NON-Refundable, and all tangible products are refundable if returned within 30 days of purchase date and the product/item is returned undamaged.

All returns must be authorized by our Returns Department, in writing, prior to returning the item(s) for a refund or exchange. Customer Service will make available to you a "Return Merchandize Authorization Number" or "RMA" number. This number is to be displayed on the outside shipping carton.

You are responsible for all shipping costs incurred to ship the item(s) back to our facility. We only ask that you include a short note telling us why you weren't completely satisfied. It is mandatory to include the purchase order number as this is equivalent to your sales receipt.

Customer Service:

Email: partners@thislittlehouseofmine.org
Phone: 800-735-2100
Hours: Monday to Friday, 8:30 AM to 6:30 PM Pacific Time
Refund Instructions:
You will be advised by the Customer Service of the return address. Please don't ship products without RMA number. You will be asked to return product(s) to the following addresses: